Effective Date: 4/9/25
At QueenPixel Media Limited we pride ourselves on delivering high-quality digital products designed to help entrepreneurs and teams work smarter. Because all our products are digital downloads, we follow a strict no refund policy.
Digital Products Only
All items sold on https://queenpixelmedia.com/ are delivered electronically. Once a file has been purchased and accessed, it cannot be returned, and refunds cannot be issued.
No Refunds or Exchanges
We do not provide refunds, returns, or exchanges for:
- Change of mind after purchase
- Purchasing the wrong product
- Lack of knowledge on how to use the files
Exceptions
Refunds may be issued only in the following cases:
- You were charged more than once for the same product due to a payment error
- You did not receive access to your purchased files within 48 hours and have contacted us through the support form
Product Previews and Descriptions
We provide detailed descriptions, preview images, and feature lists for every product so you can make an informed decision before purchasing. If you have questions about a product, we encourage you to reach out through our contact form before completing your order.
Support and Assistance
If you experience technical issues accessing your purchase, our team will work with you to ensure you receive your files and can use them correctly.
Contact Us
For any questions regarding this Refund Policy or issues with your order, please reach us via the contact form on our website.